Ward 62: What are the things we complain about?

Cartoon of clown at complaints desk

Complaints about water, electricity and sewers have been the most common complaints in Ward 62 over the past months.

That’s according to Cllr. Liz Brunette, who updated members on ward issues at the Ward Committee meeting on 4 June.

The concern about water is good news, because it means residents are more conscious of water leaks than in the past. Reports of burst water pipes are also significantly down, which means that there are fewer problematic pipes in the ward.

Responses to complaints about electricity are not quite as prompt as before. That is because – as a result of budget cuts – complaints are rolled over to the next day when they are received after a certain time in the afternoon.

The 10 top complaint types received were about:

  1. Sewers: blocking, overflowing
  2. No power
  3. No water supply
  4. Water pressure
  5. Meter reading/consumption
  6. Quota increases because of restrictions
  7. Leaks at water meters
  8. Water run to waste
  9. Projects
  10. Queries escalated to level 1

The complaints by ward suburbs were as follows:

  1. Constantia
  2. Wynberg
  3. Plumstead
  4. Newlands
  5. Bishopscourt

Read more: Other issues discussed at the 4 June Ward Committee meeting:

Quick notes from the meeting

Vacant cottages to remain vacant

Bin audit helps to clean up Wynberg

Ward allocations: what we asked for

MyCiTi: postponed again

Development watch: The solution

Public meeting: engage with our councillor!

Advertisements

2 Comments

  1. Today we woke up to raw sewage running through our garden. Covering about 7m2. This is the third time in 4 months due to roots in Silverlea rd. Surely this is a matter that has to be checked monthly and fixed for once and for all. Luckily this time we were able to get the team to clean up after the raw sewage too. In the past I have had to. This time we also had an immediate response to the problem. Before we had to wait 48 hours. Raw sewage!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s